Get Remote Help
Let My Computer Therapy fix your computer remotely — from anywhere on Kauaʻi. Nothing to install, you watch the whole time, and it ends the moment you close the window. North Shore in-home tech support.
When the problem doesn’t need hands inside the machine — a setting, an update, email, a printer that won’t behave — I can often fix it right from here while you watch. You stay in control the whole time, and it ends the second you close the window.
The fastest start is almost always a phone call. Call or text and we’ll do it together.
How it works — three steps
Point it at me (only if I ask)
Usually I’ll set this up with you on the phone. If I ask you to, open the helper’s Settings → Network, tap Unlock, and enter these — tap either one to copy:
Is it safe?
Yes — and you’re in charge, not me:
- Nothing is installed. The helper runs once and leaves nothing behind.
- You see everything. The whole session is on your screen, in front of you.
- It’s one-time. The password changes every time and dies when you close the window. There’s no standing way back in.
- On a phone or tablet? You can show me your screen, but I can’t tap things for you — those we’ll do together by phone, or I’ll come to you.
Not comfortable, or it’s something physical? That’s what house calls are for. Call 808-647-2304 and we’ll find a time — usually the same week, Hanalei to Kīlauea.